Perceived Risk of Covid-19 and Trust on m-Health Transaction Intention

نویسندگان

چکیده

The purpose of the study is to determine impact trust antecedents on intent transactions in mHealth applications. included perceived ease use, usefulness, quality, safety, and Covid 19 risks. Perceived risks COVID19 were also examined for moderating effects relationship between m-Health transaction intention. used a quantitative method with survey approach. Our surveys are distributed online via Lime Survey app. 253 respondents responded questionnaire according criteria. Results showed that had significant usefulness (P = 0.012), quality 0.002), safety 0.000). On other hand, use 0.566) risk 0.871) did not significantly affect trust. Trust 0.000) 0.011) directly found consumer but impacted

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ژورنال

عنوان ژورنال: Journal of business and management studies

سال: 2021

ISSN: ['2709-0876']

DOI: https://doi.org/10.32996/jbms.2021.3.2.24